ClassPasss

A monthly subscription service providing access to the world’s largest network of boutique fitness studios and gyms

About

ClassPass is popular platform which provides user a worldwide access to thousands of top-rated gyms, fitness studios, salons and spas. Classpass became the first unicorn of 2020. Whether they are bringing together a community of enthusiasts, helping people find the activities that make their true selves come alive or supporting small businesses and studios across the entire globe to living a happy and healthy life.

Challenge

- Providing clear and straightforward UX solutions for thousands of users (business owners) with diverse locations and backgrounds.
- Dealing with an outdated and inconsistent Design System that needed to be updated.
- Addressing the lack of user testing measures.
- Being the one desiger in three different product teams, each with its specific tasks and approaches.
- Ensuring consistent design across all platforms and devices.

Solution

Successfully developed the brand by supporting both the User mobile app and Partner Dashboard.

Created a comprehensive cross-platform UI guideline, encompassing all aspects of the interface's library, including the notification system and calendar.

Conducted a series of UX/UI expert audits to enhance key pages such as Business profile, Appointments, and the Homepage for the Partner Dashboard.

Led the design part of a global redesign of Partner Dashboard, covering architecture, prototypes, and more.

CJM

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